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Assistant Programmer (Seasonal)

NewFest is currently seeking an organized self-starter with a proven interest in LGBTQ+ films to support film and industry programming & engagement at The 34th Annual New York LGBTQ+ Film Festival, NYC’s most prominent queer film event.

The Assistant Programmer & Industry Coordinator will work in conjunction with the Director of Programming, Programming Coordinator, Festival Producer, Social Media Manager, and Communications/Marketing team to ensure the timely creation, input, and delivery of the following:

PROGRAMMING SUPPORT/DUTIES:
  • Provide support to the Director of Programming, and participate in screening of select features, episodics, and shorts (at a high capacity throughout August)
  • Research films and filmmakers and provide recommendations
  • Attend Programming meetings with the Director of Programming
  • Lead on at least 1 – 2 shorts programs
  • Assist in the writing of capsules for film programs
  • Participate in the selection of promotional stills and assets
  • Work alongside Programming and Publications teams to guarantee all elements of the festival program have been submitted, proofed, and ready to launch when the festival program is announced
  • Participate in Industry Engagement + Outreach meetings to ensure systems and communications are aligned across festival departments
  • Support Programming Team by collaborating on securing and managing festival’s jurors and industry participants experience at the Festival
  • Help promote NewFest’s annual festival, and articulate the mission and guiding principles of NewFest to the international film community
  • Participate in strategic planning for meeting and executing audience attendance and audience development goals
  • Support Hospitality Manager’s communication with filmmakers
  • Prepare and deliver engaging film introductions and moderation services for selected films and panels at the Festival in-theater and virtually
  • Collaborate with Box Office/Ticket and Communications Associate to ensure communication and invitations to accredited industry attendees on relevant events and parties during the festival
  • SKILLS/QUALIFICATIONS
  • At least 1 year experience working within film curation/programming and/or the film industry, with passion for the LGBTQ film landscape
  • Awareness of the LGBTQ+ film landscape
  • Detail-oriented; computer-savvy and able to pick up on new systems
  • Able to work independently and collaboratively
  • Must be available to work at least two days a week remotely, Monday through Friday, and be on site for the Festival (October 13-23).
  • Key Dates: Early August – 10/29/2022

    August 2022 – 10/12/2022
    Part-Time (Screening + 2 – 3 days “in office” – can be remote)

    10/13/2022 – 10/26/2022
    Festival / Full-time in NYC

    TO APPLY

    Please send a brief cover letter and CV/résumé using this form by August 2nd.

    ABOUT NEWFEST

    Founded in 1988, NewFest: New York’s Film and Media Arts Organization presents year-round screenings and events, including the annual New York LGBT Film Festival. NewFest’s mission is to give voice and visibility to the full scope of New York’s LGBTQ community through films and programs that entertain, educate, and empower. In bringing diverse audiences and filmmakers together, NewFest creates spaces and conversations that have the capacity to open minds, shift cultural bias, and create positive change. NewFest is dedicated to bringing together filmmakers and audiences to build a community that encompasses the wide range of representations of the LGBTQ experience. We are committed to nurturing and presenting LGBTQ stories and emerging filmmakers. For more information, visit www.NewFest.org.

    Audience Services Manager (Seasonal)

    SCOPE OF WORK

    The Audience Services Manager will be responsible for managing operations related to Ticketing, Customer Support, Registration, and Merchandise Sales before and during the festival.

    Dates
  • 8/15/22 – 9/2/22: 10-20 hours/week
  • 9/6/22 – 9/30/22: 20-30 hours/week
  • 10/3/22 – 10/28/22: Full Time
  • 10/31/22 – 11/4/22: Wrap week, up to 5 hours
  • DUTIES AND RESPONSIBILITIES INCLUDE
  • Using the festival’s ticketing vendor (Elevent), import and edit all necessary information needed to sell tickets, passes, and merchandise.
  • Work closely with Publications and Exhibition teams to ensure Elevent is properly linked to all related festival platforms including Cinesend, Shopify, and the NewFest website.
  • Create and oversee an Audience Services plan focused on customer and tech support through the call center, box office email, and help desk portal.
  • Oversee the processing of ticket orders via web and in-person for all NewFest patrons.
  • Manage all operations related to accreditations including but not limited to pass structure, pass benefits, comp requests, sales/transactions, creation, and delivery of festival passes to general audience, sponsors, filmmakers, industry, press, and special guests.
  • Work with the Ex. Director, Festival Producer, Filmmaker Manager, and Press team to fulfill ticket requests from sponsors, donors, filmmakers, press, and special guests.
  • Hire and oversee the AS Team including an AS Assistant and Ticketing Agents/Customer Support.
  • Assist festival attendees and fulfill ticket orders during the festival.
  • Coordinate festival policies and procedures with all venue box offices.
  • Ensure each venue has been outfitted for box office operations.
  • Coordinate with festival team in order to communicate and publish festival policies, procedures, FAQ’s, and “How to Fest” assets.
  • Create a comprehensive Box Office report for the entire festival.
  • Ensure delivery and distribution of access tools/links to both ticket holders and passholders.
  • Execute the delivery of all internal requests across all festival departments.
  • Track ticketing inventory for the festival.
  • Other duties as assigned.
  • Submit a wrap report with relevant documents and information.
  • TO APPLY

    Please send a brief cover letter and CV/résumé using this form.

    ABOUT NEWFEST

    Founded in 1988, NewFest: New York’s Film and Media Arts Organization presents year-round screenings and events, including the annual New York LGBT Film Festival. NewFest’s mission is to give voice and visibility to the full scope of New York’s LGBTQ community through films and programs that entertain, educate, and empower. In bringing diverse audiences and filmmakers together, NewFest creates spaces and conversations that have the capacity to open minds, shift cultural bias, and create positive change. NewFest is dedicated to bringing together filmmakers and audiences to build a community that encompasses the wide range of representations of the LGBTQ experience. We are committed to nurturing and presenting LGBTQ stories and emerging filmmakers. For more information, visit www.NewFest.org.