Box Office & Ticket Information

Hours and information on box office and ticketing prices
Online On-Sale Dates

Festival Passholders: Friday, 9/21
Annual Members: Tuesday, 9/25
General Public: Fri, 9/28

Pre-Festival Box Office Locations and Hours:

Cinepolis Cinemas (260 W. 23rd St)
Sat, 10/13 & Sun, 10/14: 2pm-8pm
Sat, 10/20 & Sun, 10/21: 2pm-8pm

During the Festival, Wed, 10/24 – Tues, 10/30

SVA Theatre (333 W. 23rd St.)
Box Office opens one hour prior to first screening of the day and closes 15 minutes following the start of the last screening of the day.

Cinepolis Chelsea (260 W. 23rd St.)
Box Office opens one hour prior to first screening of the day and closes 15 minutes following the start of the last screening of the day.

The LGBT Community Center (208 W. 13th St.)
Box Office opens one hour prior to first screening of the day and closes 15 minutes following the start of the last screening of the day.

ADMISSION PRICING

General Admission: $16 ($12 for members)
Centerpiece Films: $22 ($18 for members)

Opening Night Film & Party: $60 ($50 for members)
Closing Night Film & Party: $50 ($40 for members)

SERVICE FEES

Online & Phone Orders: $1.20/ticket
In person (at the box office): FREE

STUDENT / SENIOR PRICING

Student and Senior tickets are sold at member price and are only available in person at box office with a valid ID.

E-DELIVERY/PRINT AT HOME TICKETS

Select the Print at Home option when purchasing tickets online. Tickets can either be printed at home or shown on your mobile device for scanned entry when presented at theater.

WILL CALL

Pick up your tickets at any of our festival box offices with valid photo ID.
*All orders are final. No refunds, exchanges or reprints are permitted.

FILMS AT RUSH (Advanced tickets no longer available)

  • When advance tickets are no longer available, a limited number of rush tickets may be available at the door.
  • The Rush line forms outside each venue one hour prior to showtime.
  • Rush tickets are available on a first-come, first-served basis depending on how many seats are available after passholders and advance ticket-holders are admitted.
  • Rush tickets are sold just prior to the screening start time
  • Acceptable payment methods are cash, credit card and applicable vouchers.

CONTACT

With questions, please email boxoffice@newfest.org or call OvationTix at 866-811-4111

FESTIVAL GUIDELINES

  • Passholders and ticketholders must be in line 15 MINUTES prior to showtime or seat may be released to others.
  • Content may not be suitable for all ages.
  • NewFest reserves the right to refuse service to anyone for any reason.
  • Saving seats or saving places in line is not allowed.
  • No recording equipment is permitted in any theater auditorium.
  • No large bags are allowed inside NewFest venues.
  • All electronics must be shut off during a film presentation.
  • No talking or late seating is permitted during a film presentation.
  • Ballots should be completed and turned in immediately following a screening.
  • All theater auditoriums are cleared between show times. Any items left in the auditoriums will be removed. NewFest is not responsible for lost personal items.
  • No outside food or drinks are allowed in venues.
  • By attending any NewFest screening or event you give NewFest permission to use any general crowd photos you appear in on our website or for marketing purposes.
  • No refunds or exchanges.